Privacy Policy

1. Information We Collect

• Account details (name, email, phone number)
• Event registration and ticket purchase data
• Payment-related metadata (excluding full card or wallet details)
• Device and usage data (IP address, browser type)

2. How We Use Information

• Operate and improve the Platform
• Process registrations and payments
• Provide customer support
• Generate transaction and delivery reports
• Comply with legal and regulatory requirements

3. Payment Data

Payment transactions are processed by third-party payment providers. RubyPesa does not store card, wallet, or banking credentials.

4. Data Sharing

• Event organizers for event administration
• Payment processors for transaction handling
• Legal authorities where required by law

5. Data Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. User Rights

Users may request access, correction, or deletion of their personal data, subject to legal obligations.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.

9. Contact

For privacy-related inquiries, contact:

Email:events@rubypesa.com

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction where RubyPesa operates, unless otherwise required by law.

12. Contact Information

For questions or concerns regarding these Terms, contact:

Email:events@rubypesa.com